PM Milestone 6 - Collections: Payment Posting and Denials

This course guides users through the Motivity Collections module.

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Course curriculum

1. Review Milestone 6 Objectives
1. Introduction
2. Navigating Payment Posting
1. Automatic Payments from the Clearinghouse
2. Manual Payment Entry
3. Advance Payments
4. Patient Portal Payments
1. What is Payment Posting?
2. Posting ERA Payments
3. Posting Payments Manually
1. Secondary Funder Invoicing
2. Patient Responsibility Invoices
3. Interest Payments
1. Adjusting and Correcting Payments
1. Closing and Reopening Payments and Invoices
1. Assigning Denial Categories
2. Navigating the Denials Page
3. ‘Save & Post’ vs. ‘Resubmit’ vs. ‘Save, Post, & Resubmit’
4. Resubmitting an Invoice
5. Correcting Appointments After a Claim Has Been Billed
6. Reminder Before You Resubmit
1. RCM Services
2. Next Steps

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